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AI/ML Development

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Public Health

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Public Health Media Intelligence

In collaboration with the National Institutes of Health (NIH), we developed an AI/ML-powered software capable of identifying and mitigating misinformation on social media, including detecting bot-driven narratives, to strengthen public health response efforts.

Goal: Develop AI-driven digital tools to help public health organizations detect, track, and counter vaccine misinformation more efficiently, ultimately improving trust in vaccination programs and public health initiatives.


Problem:

  • 40% of the U.S. population was hesitant to receive established and newly approved vaccines due to misinformation.

  • The spread of false narratives and coordinated bot activity undermined public trust, reducing vaccine adoption rates and jeopardizing public health efforts.

  • Public health agencies lacked scalable tools to monitor, detect, and counter misinformation effectively.

Solution:

  • Developed an AI/ML/NLP software that identifies COVID-19 vaccine misinformation with 70%+ accuracy (currently achieving ~80%).

  • Integrated bot detection capabilities to track and analyze misinformation campaigns.

  • Built a scalable framework to ingest, analyze, and respond to misinformation in real-time.

  • Leveraged AI/ML to support misinformation management, increasing efficiency and reducing response time.

Details:

  • Massive Data Processing: The system currently ingests:

    • 2.5 billion COVID-19 vaccine-related tweets

    • 250 million broadcast and podcast episodes

  • Operational Framework for Misinformation Management: AI/ML models are integrated into a structured response system, ensuring misinformation is identified and addressed swiftly.

  • Future-Ready Public Health Solutions: The AI-powered framework will be critical in future pandemic response efforts, enabling faster, data-driven decision-making for public health organizations.