Categories
Modernizing USMS Armory Operations
The Simple VUE delivered cleared Gunsmith III support, inventory accountability, and operator-level training to the U.S. Marshals Service (USMS) Training Division, ensuring safe, compliant, and ready firearms operations across FLETC–Glynco and FBI Redstone Arsenal.
Goal
Provide end-to-end gunsmith services — maintenance, armory management, and training—so USMS can sustain safe, efficient, and audit-ready firearms operations while supporting a dynamic training/deployment schedule.
Problem
High operational tempo required reliable weapons maintenance and tracking across multiple
sites.Manual processes risked gaps in maintenance logs, inventory control, and vendor repairs.
Strict suitability, background, and facility access requirements demanded disciplined
onboarding and oversight.
Solution
Cleared Gunsmith III staffing: Provided qualified personnel to perform inspection, service,
repair, cleaning, and documentation to OEM standards.Inventory & armory control: Managed vaults and ARMAGs; maintained serialized weapons and
ammunition logs; coordinated vendor repairs for optics, suppressors, and illumination devices.Operator-level training: Developed lesson plans and delivered maintenance instruction to
USMS members and law enforcement counterparts.Program management & compliance: Aligned with COR/TM oversight, invoicing via IPP, travel
per FTR, and HSPD-12 identity proofing; ensured on-premise performance within core hours with
surge/OT as authorized.Transition assurance: Executed phase-in planning to prevent operational disruption; provided
turnover and continuity reporting.
Impact
Readiness: Weapons and accessories kept serviceable and deployment-ready through
disciplined preventive and corrective maintenance.Accountability: Strengthened audit posture with up-to-date maintenance logs and inventory
controls for weapons, ammunition, and accessories.Safety & compliance: Reinforced range/armory safety protocols and HSPD-12 requirements for
personnel and facility access.Operational continuity: Phase-in/phase-out processes minimized downtime; structured
reporting improved coordination with COR/TM.
